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Frequently Asked Questions

   

Where can I find information (address, working hours) for your physical stores?

You can find a list of JD Sport stores here and by clicking on what you are interested in, you will see your address, map of the area, opening hours and the name of the person responsible for the store!

   

Are products that are out of stock in a size or color, restocked?

At jdsports.gr you will find a range both products and sizes. If a product or size is out of stock, we will try to re-stock it as soon as possible, of course, it can, at any time, resolve an order cancellation / refund and replace an available product / size. If there is no stock in a product / out of size then it is automatically taken down from jdsports.gr.

   

Can I receive the latest News and Offers from jdsports.gr?

Of course, you can! Just subscribe to our "Newsletter" to receive JDNews, Latest Trends, Fits’ and all events for jdsports.gr. Sign up and get a -10% discount coupon for your first online order!

   

Can I stop receiving the jdsports.gr Newsletter?

Yes! Simply open any of our newsletters and click the "Unsubscribe" link at the bottom. If you have any trouble or need more info, our support team is available at support@jdsports.gr or at +30 2811 808889.

   

How do I recover the password to my member account if I have forgotten it?

If you have forgotten your password, you can retrieve it in the "Sign In" section. Fill in your email and click "I forgot my password". You will receive an email with your new password.

What should I do if I receive a product I did not ask for?

In case you accidentally been delivered a product that you have not ordered, please contact our JD team directly.

  

What should I do if I receive a product I did not ask for?

In case you accidentally been delivered a product that you have not ordered, please contact our JD team directly.

   

How can I purchase an eGift Card?

Sending an eGift Card, in easy!

1. Choose the amount you want to fill you card with

2. Fill in the recipient's details (e-mail or SMS), your wish 

3. Proceed to online payment.

Get yours now here!

For further info click here!

    

What is the minimum and maximum purchase amount for an eGift Card?

You can choose an eGift Card from 30€ to 300€.

What is the expiration date of the eGift Card?

An eGift Card has a validity period of 12 months from the date of purchase.

  

How do I send an eGift Card?

An eGift Card is sent instantly as soon as you complete the order, by email or sms to the recipient.

   

How can you help me with size fitting on apparel, sneakers or gifting?

You can Chat with a JD Expert daily between the hours of Monday- Friday 09:00 - 21:00  & Saturday 09:00- 20:00 except bank holidays, to help with JD News, Latest Trends, Fits and all events for jdsports.gr.


Shipped Directly by adidas
adidas Returns
Once the order is placed, the item cannot be cancelled. adidas usually ships within 2 days. Note; this item is excluded from promotions/coupons/gift cards.
All adidas returns are free of charge. Returns can be made within 60 days. adidas orders are accompanied by a return form with detailed instructions.

adidas Marketplace

The product is shipped by adidas, sold/returned exclusively by adidas, and is available only within Greece. *Excluded from all promotions, coupons, and purchases via e-gift card.

adidas Shipping: Once the item is registered, the order cannot be canceled or modified. Shipments from adidas headquarters (Germany) are usually made within 2 days. The item is excluded from promotional offers, coupons, and gift cards.

adidas Returns: All adidas returns are completely free. Returns can be made within 30 days. adidas orders come with a returns form including detailed instructions.